JoyLoc FAQ
Joyloc q1
A.        We cannot guarantee that the JoyLoc™ CLAMP MASTER Gaming Bracket will not break your desk. As with any table clamp, you will have to judge how tight to turn the bolts. Every effort has been put into designing the JoyLoc™ CLAMP MASTER Gaming Bracket to avoid the need to turn the bolts too tightly. The JoyLoc™ CLAMP MASTER Gaming Bracket has a wide clamping area so you do not need to turn the bolts too tightly.
Joyloc q1
A.        The JoyLoc™ CLAMP MASTER will clamp to a maximum desk thickness of 49mm. If required, you can extend the area by removing the plastic end caps as they are purely cosmetic.
Joyloc q1
A.        No. The JoyLoc™ CLAMP MASTER Gaming Bracket weighs less than 1.5kg -yet is very strong and has been specially designed to maximise strength where it is needed most.
Joyloc q1
A.        The JoyLoc™ CLAMP MASTER Gaming Bracket is very stable and sturdy. There is virtually no flexing to the clamp, giving you the confidence to use your HOTAS as you like. You may need to ensure that you fit your velcro properly to the clamp and the Joystick to avoid sliding and tilting.
Joyloc q1
A.        Aluminium. Powdered coated finish.
Joyloc q1
A.        We will endeavour to get your JoyLoc™ CLAMP MASTER Gaming Bracket to you as fast as possible. Typical delivery times are 4 to 5 working days after purchase. You may receive the JoyLoc™ CLAMP MASTER Gaming Bracket earlier than this. In rare cases we may be waiting for stock to arrive and in those cases we will contact you via email to notify you of any delay.
Joyloc q1
A.        The JoyLoc™ CLAMP MASTER Gaming Bracket should not mark your desk provided you use the rubber pads provided. We cannot guarantee that the unit will not damage your work surface.
Joyloc q1
A.        NO!!! Absolutely NOT! DO NOT USE YOUR JoyLoc™ CLAMP MASTER Gaming Bracket ON A GLASS TABLE OR ANY WORK SURFACE THAT IS BRITTLE OR THIN. If you feel your work surface will break – do not use your CLAMP MASTER Gaming Bracket.
Joyloc q1
A.        No. As the JoyLoc™ CLAMP MASTER Gaming Bracket has no mechanical or electrical devices to the JoyLoc™ CLAMP MASTER Gaming Bracket, a warranty is not available.
Joyloc q1
A.        If you receive the JoyLoc™ CLAMP MASTER Bracket damaged you may return your CLAMP MASTER within 21 days after purchase, providing you satisfy the JoyLoc™ Gaming Brackets returns form. These forms can be found on our downloads section. You may also request one by emailing: returns@joyloc.com
Joyloc q1
A.        We use Paypal for online purchases. This method is safe and secure. Further more, you do not need a PayPal account to purchase the JoyLoc™ CLAMP MASTER Gaming Bracket. If you have any doubts or questions about Paypal, please visit www.paypal.com for more.

JoyLoc FAQ
Most of what is written here can be found in our FAQ section to the left.

We designed the JoyLoc™ CLAMP MASTER Gaming Bracket because we were frustrated with our HOTAS systems being on top of the desk, uncomfortable and cluttering our desktops.

Furthermore, we wanted to add realism to the experience of using your Joystick by putting you in a position closer to the real thing. It has been our sole target from day one.

Being flight simmers ourselves, we hope you enjoy using your JoyLoc™ CLAMP MASTER Gaming Bracket as much as we do!!!

We want you to get the best out of your HOTAS flights systems and joysticks, so please take note of some important safety tips and terms of use.

JoyLoc™ Gaming Brackets Ltd Terms of Use & Safety Notice.

1. SAFETY NOTICE:

  1. DO NOT use your JoyLoc™ Gaming Brackets on a GLASS table or any other glass surface for use.
  2. DO NOT use your JoyLoc™ Gaming Brackets on any surfaces that are brittle or thin or if you feel will break the surface.
  3. Plastic bags are used as part of packaging -please keep children away from the plastic bags.
  4. Please use the soft pads provided before fitting.
  5. We advise that you do not turn the bolts too tightly to avoid breaking your desk. The JoyLoc™ “CLAMP MASTER” Gaming Bracket has a wide pressure area to minimise the need to tighten the bolts too much.
  6. DO NOT sit on the JoyLoc™ Gaming Bracket once fitted.
  7. DO NOT place heavy goods on the JoyLoc™ Gaming Bracket once fitted.
  8. Please be mind full of children who may wander into the corners of the Bracket.
  9.  Please check that your HOTAS and or Joystick fits the JoyLoc™ “CLAMP MASTER” Gaming Bracket by checking out our dimensions PDF .
    Details can be found below.
2. TERMS OF USE:

JoyLoc™ Gaming Brackets Ltd is not responsible for any damage to your desk as a result of using the JoyLoc™ “CLAMP MASTER” Gaming Bracket.

NOTE:
As there are no mechanical or electrical devices to the JoyLoc™ “CLAMP MASTER” Gaming Bracket a warranty after purchase is not available.

4. RETURNS POLICY:

RETURNS ARE ONLY VALID 21 DAYS AFTER PURCHASE.

IT IS IMPORTANT THAT YOU RETURN THE JOYLOC™ CLAMP MASTER GAMING BRACKET IN ITS ORIGINAL PACKAGING. FAILURE TO DO SO COULD RESULT IN REFUSAL.

Should you return your JoyLoc™ Gaming Bracket within 21 days of purchase and satisfying the requirements laid out in full on our “JoyLoc™ returns form” then JoyLoc™ Gaming Brackets Ltd will replace the goods.

To obtain a copy of the returns form, please download our returns form (MS Word Format) and fill out the details in full. Should you need further assistance, including other available formats, please email us your requirements.

On receiving your completed form, JoyLoc™ Gaming Brackets Ltd will reply with a returns number and details on how to return your JoyLoc™ “CLAMP MASTER” Gaming Bracket.

5. DISCLAIMER:

It must be said that every effort has been applied to avoid the JoyLoc™ “CLAMP MASTER” from damaging all types of work surfaces.

Whilst we feel confident that the design is tried and tested JoyLoc™ Gaming Brackets Ltd has a duty by law to warn customers of possible damage that could occur using this product.

JoyLoc™ Gaming Brackets Ltd CANNOT BE HELD RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR WORK SURFACE.

 
JoyLoc CLAMP MASTER X2
Joyloc Experience 01
Ideal for single joysticks.
ULTRA lightweight design yet tough and VERY strong!
JoyLoc CLAMP MASTER X2
Joyloc Experience 02
You wont know how you lived without one!
Sold as twin units. Ideal for HOTAS flight systems.
Get yourself closer to the real thing!
downloads
1. A JoyLoc™ CLAMP MASTER Manual (PDF)
2. JoyLoc™ Returns Form (DOC)
3. JoyLoc™ CLAMP MASTER Dimensions (PDF)
4. Brochure (PDF)

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Joyloc is awesome
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Joyloc uses Paypal *= Plus postage. International deliveries available.